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1.0 Based on 19 reviews
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YOU DID NOT MAKE IT CLEAR ABOUT HOLDING ONE'S BELONGINGS FOR AN ADDIONAL 30 DAYS. WHEN ITMES ARRIVED THEY WERE BROKEN. DO NOT USE THIS COMPANY!!!DO NOT USE THIS COMPANY!!!! DO NOT USE THIS COMPANY. DO NOT USE THIS COMPANY. GOING TO BETTER BUSINESS BUREAU AS WELL. DO NOT USE THIS COMPANY! YOU DID NOT MAKE IT CLEAR ABOUT HOLDING ONE'S BELONGINGS FOR AN ADDIONAL 30 DAYS. WHEN ITMES ARRIVED THEY WERE BROKEN. DO NOT USE THIS COMPANY!!!DO NOT USE... Read more

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As coordinated with a representative from Moving Giant, I had an ongoing written conversation through email regarding our pick-up and delivery dates, and other specifics pertaining to our move. I’ve asked specifically, if we wanted our items delivered by August 13th, when would have been the best day for pick-up; the representative stated July 31, 2016. As planned, my items were picked up on July 31st. It has been approximately six weeks since... Read more

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Moving Giant is completely fraudulent and should be shut down. Here is a summary of my experience: I was moving from Boston to Los Angeles. I filled out an online moving quote form and received calls from at least 20 moving companies in one day looking for my business, all offering various quotes based on cubic feet I would take up on the truck. Lola from moving giant called me and we spoke at length. She was very sweet and professional and... Read more

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Just adding one more horrible experience and wish I'd read these reviews before I hired them. My advice - DON'T!!! They NEVER showed up to move me after two days of saying they were coming...I missed a wedding; had to find an emergency answer/new moving company on a Sunday to replace them, and ended up with the new movers arriving on my first day of a new job - SO stressful!!! They were Rudd on the phone when I called, they lied, and they... Read more

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I agree the guys who show up to pack you are modern day burgulars who you welcome into your house. They need to be prosecuted for stealing. This company will destroy all your belongings and laugh at you as you try to resolve the issue with them. The entire operation is a scam. The federal government needs to prosecute the owners who care less about your belongings and not let them just shut down the operation and then open it under another name.... Read more

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1. We were OVERCHARGED by $500 above the price we were guaranteed by Moving Giant (movers). Based on our move details (such as our receiving apt location, goods shipped etc.) that Moving Giant gathered we were guaranteed a price of $1,259. (A) The mover called just half a day prior to the delivery day and DEMANDED that we pay $300 in additional charges. When we asked what the $300 of additional charge was, he said this is towards shuttle... Read more

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I haven't even had my things picked up and this is the WORST moving experience I have ever had. The movers had the wrong day and when I corrected them several times, they are now 6 hours late to pick up my belongings and never even called to tell me. Please please please do yourself a favor even if it costs you more money and don't ever use this company.

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This was my first experience with a moving company and will likely be the last for the following reasons: (1) When I made my initial inquiry and set up a moving date. I was told by the associate, that our belongings would arrive within 2-3 days of our pick up date which was completely false. (2) The estimate I was given was far from what we would actually be charged. We ended up paying double the amount of our initial quote. (3) On the date of... Read more

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They arrived 10 hours later than they promised They came up with cubic feet that is more than what the truck itself would take when full (26' truck), hence charged me $4,690 more than what they should charge. They told me the delivery would be within 10 days at max, but it took 1 full month. Several items damaged, furniture edges, mattresses, bicycle. Some items are lost. When complaining, company sends you to an arbitration company (which is... Read more

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1. truck arrived at 6 PM when promised 11 to 3. Loading completed at 4 am in the morning (East Coast location). 2. Truck was not fit for my small street, I had to rent a uhaul at my expense. 3. Move Cost was 3 times initial estimate, from under $4,000 to over $12,000. I paid 70% of that sum (over $8,000) that same day in cash and cashiers checks. 4. After ignoring me for several weeks while I am waiting for delivery to my new home on the West... Read more

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